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Right of recission/Cancellation right



Withdrawal

The withdrawal is only relevant for private customer within with a residences in the european union. For private customer outside this countries is a withdrawal not possible.
A withdrawal for business costumers is generally not possible.
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day of delivery. In order to exercise your right of withdrawal, you must notify us in writing by means of a clear statement (such as one sent by post, sent letter, fax or e-mail) about your decision to withdraw from this contract. The goods must be returned in the same condition as they were provided to you. In order to safeguard the cancellation period, it is sufficient for you to receive the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period send.
You defray the immediate costs of returning the goods.

Consequences of the revocation

If you withdraw from this contract, we will send you all payments received from you, including delivery charges (except for the additional costs that result from having a different delivery method than the one we offer, most favorable standard delivery), immediately and no later than fourteen days from the date on which the notification of your withdrawal has been received by us.
For orders whose delivery destination was outside the borders of Germany, the freight and packaging costs, any applicable customs duties and customs clearance costs will not be repaid.
For repayment, we use the same way of payment that you used in the original transaction, unless with you was expressly agreed otherwise. In no case will you be additional charged for this repayment transfer.
We may refuse the repayment until we have got the goods back or until you return have provided proof that you have returned the goods, whichever is the earlier. You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract, to be returned to us or handed over. The deadline is met if you send the goods before the deadline of fourteen days.

Exclusion of the right of withdrawal

The right of revocation does not exist in contracts for the delivery of goods on individual selection or provision by the costumer or clearly tailored to the personal needs of the consumer. This concerns especially all kinds of prefabricated teakdeck, gratings, plywood panels, teakdeck panels, moldings and profils and all types of special designs and for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly (like adhesive, sealants and paints).